Terms & Conditions


A standard delivery is a delivery made Monday to Saturday to a ground floor location at an address in mainland Singapore.

Free delivery is only applicable to purchases above $300 that are made in a single invoice, to a single address in one trip, unless otherwise stated.

Free delivery on qualifying orders is only applicable within Singapore mainland. Additional delivery charges may be incurred at the discretion of Hock Chuan Seng Pte Ltd should the deliveries be chosen to occur outside of our normal operating hours. A surcharge of S$30 in addition to the delivery charges already incurred will be applicable for deliveries to Sentosa Island. We do not deliver to Jurong Island.

In the event that the goods cannot be delivered on your preferred delivery date and/or time-slot due to reasons such as lack of stock from suppliers or scheduling difficulties, you will be notified the soonest possible. Hock Chuan Seng Pte Ltd reserves the right to amend the delivery timings or to substitute the original item to a similar product of higher or equal value should such circumstances arise.

Comments and Feedbacks

All comments and feedbacks to hcspl@singnet.com.sg will remain as Hock Chuan Seng Pte Ltd’s property.

User shall agree that there will be no comment(s) submitted to the Hock Chuan Seng Pte Ltd that will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). The user shall agree and acknowledge that there will not be content of unlawful, abusive, or obscene material(s) submitted to the website.

Product Information

The images of the products on our website are for illustrative purposes only. We do not guarantee all products are accurate to the products displayed on the website. Products or services may be inaccurately priced or described, and we cannot guarantee the accuracy or completeness of any information found on the website. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


User shall agree that Hock Chuan Seng Pte Ltd may send newsletters regarding the latest news/products/promotions and any other relevant marketing articles/contents through email to the user.


The user shall agree to defend, indemnify and hold Hock Chuan Seng Pte Ltd harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to the use of the Site.

Link to other sites

This website may contain links or references to other websites maintained by third parties over whom Hock Chuan Seng Pte Ltd has no control. Similarly, this website may be accessed from third party links over which Hock Chuan Seng Pte Ltd has no control. Hock Chuan Seng Pte Ltd makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such websites and shall have no liability for any damages or injuries of any kind arising from such content or information.

Accuracy Information

Hock Chuan Seng Pte Ltd reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. All product images shown are for illustration purposes only. Hock Chuan Seng Pte Ltd will not be held responsible if product varies in term of size, type, brand, version, colour, material, and other relevant aspects.


Hock Chuan Seng Pte Ltd may terminate a subscriber immediately without notice in the event of a breach of these Terms and Conditions.